Business Management · Units 3 and 4
Business Management, practice exam 1
Section B case study: Wattle & Rye Bakehouse Pty Ltd.
- 75 marks
- 21 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 14 marksUnit 3 AOS 2, Human resource management: 18 marksUnit 3 AOS 3, Operations management: 13 marksUnit 4 AOS 1, Reviewing performance: 11 marksUnit 4 AOS 2, Implementing change: 19 marks
Section A: what each question tests (50 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Types of businesses | Unit 3 AOS 1 | 2 |
| 1b | Materials management: forecasting | Unit 3 AOS 3 | 3 |
| 1c | Quality assurance | Unit 3 AOS 3 | 4 |
| 2a | Performance management: appraisals | Unit 3 AOS 2 | 3 |
| 2b | Four Drive Theory: drive to bond | Unit 3 AOS 2 | 3 |
| 2c | Motivation strategy: investment in training | Unit 3 AOS 2 | 3 |
| 2d | Termination: transition considerations | Unit 3 AOS 2 | 3 |
| 3 | Technology: automated production lines and robotics | Unit 3 AOS 3 | 6 |
| 4a | KPI: rate of staff absenteeism | Unit 4 AOS 1 | 3 |
| 4b | Porter's Generic Strategies: lower cost | Unit 4 AOS 1 | 4 |
| 4c | Low-risk strategy: incentives | Unit 4 AOS 2 | 6 |
| 5 | Management styles and their appropriateness | Unit 3 AOS 1 | 10 |
Section B: case study (25 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Business objectives | Unit 3 AOS 1 | 2 |
| 2 | Effect of change on stakeholders: suppliers | Unit 4 AOS 2 | 3 |
| 3 | Restraining forces: employees and financial considerations | Unit 4 AOS 1 | 4 |
| 4 | Lewin's Three-step Change Model: unfreeze | Unit 4 AOS 2 | 4 |
| 5 | Off-the-job training | Unit 3 AOS 2 | 6 |
| 6 | Leadership in change management | Unit 4 AOS 2 | 6 |