Business Management · Units 3 and 4
Business Management, practice exam 3
Section B case study: PeakFit Gyms.
- 75 marks
- 21 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 13 marksUnit 3 AOS 2, Human resource management: 12 marksUnit 3 AOS 3, Operations management: 21 marksUnit 4 AOS 1, Reviewing performance: 18 marksUnit 4 AOS 2, Implementing change: 11 marks
Section A: what each question tests (50 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Master production schedule | Unit 3 AOS 3 | 2 |
| 1b | Characteristics of manufacturing and service operations | Unit 3 AOS 3 | 3 |
| 1c | Lean management: one-piece flow and zero defects | Unit 3 AOS 3 | 4 |
| 1d | Quality control and Total Quality Management | Unit 3 AOS 3 | 6 |
| 2a | Management styles: laissez-faire | Unit 3 AOS 1 | 3 |
| 2b | Relationship between management styles and skills | Unit 3 AOS 1 | 4 |
| 2c | Performance management: management by objectives | Unit 3 AOS 2 | 4 |
| 2d | Motivation strategy: sanctions | Unit 3 AOS 2 | 4 |
| 3a | Restraining forces: organisational inertia and time | Unit 4 AOS 1 | 4 |
| 3b | Technology: online services | Unit 3 AOS 3 | 6 |
| 4 | Management strategies to respond to key performance indicators | Unit 4 AOS 2 | 10 |
Section B: case study (25 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Driving forces: competitors | Unit 4 AOS 1 | 2 |
| 2 | Interpreting key performance indicators | Unit 4 AOS 1 | 3 |
| 3 | Porter's Generic Strategies | Unit 4 AOS 1 | 4 |
| 4 | Management styles: participative | Unit 3 AOS 1 | 6 |
| 5 | Motivation strategy: career advancement | Unit 3 AOS 2 | 4 |
| 6 | Effect of change on stakeholders | Unit 4 AOS 2 | 6 |