Business Management · Units 3 and 4
Business Management, practice exam 5
Section B case study: Bright Valley Dairy Pty Ltd.
- 75 marks
- 20 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 10 marksUnit 3 AOS 2, Human resource management: 14 marksUnit 3 AOS 3, Operations management: 26 marksUnit 4 AOS 1, Reviewing performance: 16 marksUnit 4 AOS 2, Implementing change: 9 marks
Section A: what each question tests (40 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Materials management: forecasting | Unit 3 AOS 3 | 2 |
| 1b | Stakeholders: interests of suppliers | Unit 3 AOS 1 | 2 |
| 1c | Materials management: Just in Time | Unit 3 AOS 3 | 6 |
| 2a | Management styles: persuasive | Unit 3 AOS 1 | 3 |
| 2b | Management skills: interpersonal | Unit 3 AOS 1 | 3 |
| 2c | Strategies to develop corporate culture | Unit 4 AOS 2 | 4 |
| 3 | Roles of participants in the workplace | Unit 3 AOS 2 | 6 |
| 4a | Motivation: Maslow's Hierarchy of Needs | Unit 3 AOS 2 | 4 |
| 4b | Performance management: employee observation | Unit 3 AOS 2 | 4 |
| 5 | Employees as a driving force and a restraining force | Unit 4 AOS 1 | 6 |
Section B: case study (35 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Key elements of an operations system | Unit 3 AOS 3 | 2 |
| 2 | Key performance indicators: level of wastage and net profit | Unit 4 AOS 1 | 4 |
| 3 | Corporate social responsibility considerations in an operations system | Unit 3 AOS 3 | 3 |
| 4 | Management strategy: increased investment in technology | Unit 4 AOS 2 | 6 |
| 5 | Lewin's Force Field Analysis | Unit 4 AOS 1 | 6 |
| 6 | Low-risk strategies: support | Unit 4 AOS 2 | 4 |
| 7 | Total Quality Management and lean management | Unit 3 AOS 3 | 10 |