Business Management · Units 3 and 4
Business Management, practice exam 6
Section B case study: Ridgeline Adventure Tours.
- 75 marks
- 21 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 14 marksUnit 3 AOS 2, Human resource management: 15 marksUnit 3 AOS 3, Operations management: 18 marksUnit 4 AOS 1, Reviewing performance: 8 marksUnit 4 AOS 2, Implementing change: 20 marks
Section A: what each question tests (50 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Management skills: delegating | Unit 3 AOS 1 | 2 |
| 1b | Appropriateness of management styles | Unit 3 AOS 1 | 4 |
| 1c | Stakeholders: potential conflicts between interests | Unit 3 AOS 1 | 6 |
| 2a | Participants in the workplace: Fair Work Commission | Unit 3 AOS 2 | 3 |
| 2b | Dispute resolution: mediation and arbitration | Unit 3 AOS 2 | 3 |
| 2c | Awards and agreements | Unit 3 AOS 2 | 3 |
| 3a | Technology: automated production lines | Unit 3 AOS 3 | 3 |
| 3b | Waste minimisation: reduce and reuse | Unit 3 AOS 3 | 4 |
| 3c | Global considerations: global outsourcing | Unit 3 AOS 3 | 6 |
| 4 | Restraining forces in a contemporary business | Unit 4 AOS 1 | 6 |
| 5 | Corporate social responsibility in operations and when implementing change | Unit 3 AOS 3 | 10 |
Section B: case study (25 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Management styles: autocratic | Unit 3 AOS 1 | 2 |
| 2 | Key performance indicators: number of workplace accidents | Unit 4 AOS 1 | 2 |
| 3 | Driving forces: legislation | Unit 4 AOS 1 | 3 |
| 4 | Training options: on-the-job and off-the-job | Unit 3 AOS 2 | 6 |
| 5 | High-risk strategies: threat | Unit 4 AOS 2 | 6 |
| 6 | Lewin's Three-step Change Model | Unit 4 AOS 2 | 6 |