Business Management · Units 3 and 4
Business Management, practice exam 7
Section B case study: Hillcrest Veterinary Group.
- 75 marks
- 22 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 11 marksUnit 3 AOS 2, Human resource management: 10 marksUnit 3 AOS 3, Operations management: 18 marksUnit 4 AOS 1, Reviewing performance: 17 marksUnit 4 AOS 2, Implementing change: 19 marks
Section A: what each question tests (50 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Types of businesses: public listed company | Unit 3 AOS 1 | 2 |
| 1b | Participants in the workplace: human resource managers | Unit 3 AOS 2 | 3 |
| 1c | Human resource management and business objectives | Unit 3 AOS 2 | 3 |
| 2a | Proactive and reactive approaches to change | Unit 4 AOS 1 | 4 |
| 2b | Key performance indicators: level of wastage and rate of productivity growth | Unit 4 AOS 1 | 4 |
| 2c | Management strategy: cost cutting | Unit 4 AOS 2 | 6 |
| 3a | Efficiency and effectiveness | Unit 3 AOS 3 | 2 |
| 3b | Materials management: master production schedule and materials requirement planning | Unit 3 AOS 3 | 4 |
| 3c | Technology: artificial intelligence | Unit 3 AOS 3 | 6 |
| 4 | Corporate social responsibility in an operations system | Unit 3 AOS 3 | 6 |
| 5 | Corporate culture, the Learning Organisation and change | Unit 4 AOS 2 | 10 |
Section B: case study (25 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Restraining forces: employees | Unit 4 AOS 1 | 3 |
| 2 | Relationship between management styles and skills | Unit 3 AOS 1 | 4 |
| 3 | Lewin's Force Field Analysis: implementing and evaluating a response | Unit 4 AOS 1 | 4 |
| 4 | Training options: on-the-job training | Unit 3 AOS 2 | 4 |
| 5 | Reviewing key performance indicators to evaluate change | Unit 4 AOS 2 | 4 |
| 6 | Low-risk and high-risk strategies: incentives and manipulation | Unit 4 AOS 2 | 6 |