Business Management · Units 3 and 4
Business Management, practice exam 9
Section B case study: Sunline Solar Installations Pty Ltd.
- 75 marks
- 21 pages
- 15 minutes reading
- 2 hours writing
Marks by area of study
Unit 3 AOS 1, Business foundations: 10 marksUnit 3 AOS 2, Human resource management: 10 marksUnit 3 AOS 3, Operations management: 26 marksUnit 4 AOS 1, Reviewing performance: 23 marksUnit 4 AOS 2, Implementing change: 6 marks
Section A: what each question tests (50 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1a | Types of businesses: sole trader | Unit 3 AOS 1 | 2 |
| 1b | Management skills: leading | Unit 3 AOS 1 | 3 |
| 1c | Corporate culture: official and real | Unit 3 AOS 1 | 3 |
| 1d | Human resource management and business objectives | Unit 3 AOS 2 | 4 |
| 2a | Key elements of an operations system | Unit 3 AOS 3 | 4 |
| 2b | Characteristics of operations in manufacturing and service businesses | Unit 3 AOS 3 | 6 |
| 3a | The concept of business change | Unit 4 AOS 1 | 3 |
| 3b | Restraining forces: managers | Unit 4 AOS 1 | 3 |
| 3c | Reactive approach to change | Unit 4 AOS 1 | 6 |
| 4 | Porter's Generic Strategies in a contemporary business | Unit 4 AOS 1 | 6 |
| 5 | Technological developments and the efficiency and effectiveness of operations | Unit 3 AOS 3 | 10 |
Section B: case study (25 marks)
| Q | What it tests | Area of study | Marks |
|---|---|---|---|
| 1 | Key performance indicators | Unit 4 AOS 1 | 2 |
| 2 | Motivation strategy: performance-related pay | Unit 3 AOS 2 | 4 |
| 3 | Corporate social responsibility considerations in an operations system | Unit 3 AOS 3 | 3 |
| 4 | Management strategy: improving quality in production (quality assurance) | Unit 4 AOS 2 | 6 |
| 5 | Termination management: redundancy, entitlement and transition considerations | Unit 3 AOS 2 | 4 |
| 6 | Reviewing key performance indicators to evaluate change | Unit 4 AOS 2 | 6 |